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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul Buenaflor

Paul Buenaflor

November 27, 2025

5  out of  5
rating by Paul Buenaflor
"Going into Thanksgiving weekend, I urgently needed to make changes to my insurance policy. So I made the call to Shanon Salisbury’s agency at 4:00pm the day before Thanksgiving, half expecting everyone to be gone getting their turkeys ready. To my surprise, Mia answered the phone, discussed my concerns, then proceeded to quote and update my policy. I approved the changes by 4:30, and she said she would do her best to make some calls and activate the new coverage within an hour. She called me 30 minutes later to confirm that my new coverage was in effect. Home run."
We responded:
"Paul, very happy we were able to assist you with your change. I appreciate you sharing, I know it will make Mia smile knowing she was able to help. 😀 Happy Thanksgiving!"
Profile photo of Lynd Neely

Lynd Neely

November 24, 2025

5  out of  5
rating by Lynd Neely
"Sarrah did an excellent job. She was very easy to work with and very responsive. She answered all of our questions and got back to us very quickly. We have lower house insurance and auto rates now. The whole staff at Shannon‘s State Farm were very nice and helpful. I would highly recommend going with State Farm, Shannon and Sarah."
We responded:
"Thanks Lynd, appreciate you taking the time to let us know about your experience with our office. Happy Thanksgiving! 😊 "
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Breanna Keelan

November 20, 2025

5  out of  5
rating by Breanna Keelan
"Jennifer, Tammy, and Mia are the best service team ever!!! Love this agency with all my heart, will always be taken care of with love. Spoke with Jennifer today, solved my insurance needs without flaw. ❤️"
We responded:
"Thanks Breanna, I appreciate your kind words and taking the time to share your feedback. Hope you have a blessed Thanksgiving!"
Profile photo of O J

O J

November 12, 2025

5  out of  5
rating by O J
"These folks have always been awesome to deal with. I've got my home and all of our cars covered by the folks, and hope to add a motorcycle to my policy soon. Bundle everything and save for the entire family. They make the process so easy."
We responded:
"Thanks OJ, I appreciate your feedback and kind words! Hope you have a blessed Thanksgiving! 😀"
Profile photo of Jeff cooper

Jeff cooper

November 11, 2025

5  out of  5
rating by Jeff cooper
"The customer service from all of the ladies in the office is second to none I've been with Shannon for a long time and that's the reason why"
We responded:
"Thanks Jeff, I appreciate the compliment! I know they love to hear customers are satisfied with their service. Have a great rest of the week. 😀"
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Sandy Cartwright

October 28, 2025

5  out of  5
rating by Sandy Cartwright
"Tammy helped with questions and I understood perfectly."
We responded:
"Thanks Sandy for sharing your experience with Tammy. I know that makes her smile to know she was able to help you. 😀"
Profile photo of Jennifer Falk

Jennifer Falk

October 24, 2025

5  out of  5
rating by Jennifer Falk
"Jennifer made my day!! These are the absolute best people to work with! Especially if you have a new driver!!!"
We responded:
"Thanks for this feedback Jennifer. So happy we could be there for you. 😀"
Profile photo of William Cooper

William Cooper

October 14, 2025

5  out of  5
rating by William Cooper
"It was an absolute pleasure working with Sarrah at Shannon Salisbury State Farm. From the very beginning she made the entire process feel easy and stress-free. Sarrah was not only professional and knowledgeable, but also incredibly approachable and kind. She took the time to explain everything clearly and made sure I felt comfortable and confident with each step. It truly felt like I was in good hands. I highly recommend working with Sarrah - she made the experience seamless and reassuring."
We responded:
"Thanks Mr. Cooper, I appreciate the feedback. I am happy Sarrah did a wonderful job helping you with your insurance. I hope u have a great week."
Profile photo of Danielle Vicknair

Danielle Vicknair

October 3, 2025

5  out of  5
rating by Danielle Vicknair
"Mia was amazing to work with on the issue that I called about. I appreciate not only the great level or service but also just her friendly demeanor. I always dread anything about insurance but she made the call an enjoyable one! Thank you again!"
We responded:
"Thanks Danielle, I appreciate your feedback regarding your experience with Mia. So happy to hear she able to assist you. 😀 Have a great week"
Profile photo of Jeffrey Koffler

Jeffrey Koffler

October 3, 2025

5  out of  5
rating by Jeffrey Koffler
"I wanted to share how pleased I am with this State Farm Insurance agency. Every question I have ever had about my policies was answered quickly and they have given me new quotes quickly whenever I need them. Thank you Mia and team!"
We responded:
"Thanks Jeffrey, thanks for your awesome feedback. I always appreciate hearing about our customer's service experience. Have a great week. 😃"
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Veronica Gallegos

September 27, 2025

5  out of  5
rating by Veronica Gallegos
"Exelente atención todas mis preguntas fueron contestadas y atendidas de manera rapida y eficaz. Mía no solo me ayudo con todos los cambios que nececite hacer si no que fue mas aya brindandome tiempi y ayuda extra para obtener mejores beneficios y atención de primer nivel muchísimas gracias Mia."
We responded:
"Thanks Veronica, so happy we could help you with your insurance. Have a wonderful weekend and let us know if you need anything. 😀"
Profile photo of Gabrielle Stratton

Gabrielle Stratton

September 24, 2025

5  out of  5
rating by Gabrielle Stratton
"Get with Kristina Carpenter for your insurance needs!! She made our process super smooth & easy. She is the best!!"
Profile photo of Marisa Clements

Marisa Clements

September 23, 2025

5  out of  5
rating by Marisa Clements
"I’ve referred many friends and family to this agency because of the drastic change in dynamic I felt when switching. Not only do I get a better rate, I get extremely responsive representatives who seem to really care about my questions and help me think through decisions instead of just pushing the most expensive options. Thank you guys!!"
We responded:
"Thanks Marisa for not only the review but for all the referrals! It makes me smile when I here how our office is helping people. Have a great week. 😃 "
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love simpson

September 22, 2025

5  out of  5
rating by love simpson
"This insurance company has provided exceptional service from the start! Their communication with me is always prompt and courteous!"
We responded:
"Thank you Ms. Simpson, I appreciate you taking the time to share feedback on your experience with our office. I hope you have a blessed week. 😀"
Profile photo of Reynaldo Reyes

Reynaldo Reyes

September 12, 2025

5  out of  5
rating by Reynaldo Reyes
"Las personas que atienden tanto en inglés cómo en español son profesionales en su trabajo y tienen calidez en especial la Srta, Kristin. Excelente atención."
We responded:
"Gracias, Rynaldo. Agradezco tu preferencia y tus amables palabras. Sé que Kristina también las disfrutó."
Profile photo of Jiliana Jaramillo

Jiliana Jaramillo

September 9, 2025

5  out of  5
rating by Jiliana Jaramillo
"Mia Ramirez, es una excelente profesional, 100% recomendada... ayuda mucho a los clientes, con las mejores opciones para vehiculos"
We responded:
"Jiliana, thank you for taking the time to share your experience with Mia. I also appreciate the recommendation, it truly means a lot having your support. Have a blessed week. 😀"
Profile photo of edixon antonio perez garces

edixon antonio perez garces

September 9, 2025

5  out of  5
rating by edixon antonio perez garces
"Muy servicial super atenta cordial muy educada super agradecido con la señorita Mia Ramirez 🤗"
We responded:
"Thank you so much for sharing your experience with our office and Mia! We are happy to have you as a client and appreciate your business. Have a blessed week. 😀"
Profile photo of Keli Nelson

Keli Nelson

August 29, 2025

5  out of  5
rating by Keli Nelson
"Jennifer and Kristina were very kind and patient with me, so much so we have them for all of our needs."
We responded:
"Thanks Keli, I really appreciate the great review and you sharing your experience with Jennifer and Kristina. I hope you have a blessed day and let us know if you need anything. :)"
Profile photo of Kevin Walker

Kevin Walker

August 21, 2025

5  out of  5
rating by Kevin Walker
"Mia assisted in removing a vehicle from my policy. Followed up with me to ensure it was properly removed. Awesome and amazing personnel you have Shanon!"
We responded:
"Thanks Kevin, appreciate the compliments. Glad we are able to help... and can't wait to see that bike back in its prime condition! Have a great week. 😃"
Profile photo of LINDA CORDOVA

LINDA CORDOVA

August 6, 2025

5  out of  5
rating by LINDA CORDOVA
"I am very pleased with the ease of obtaining a new policy with State Farm! Kristina is a knowledgeable and very professional agent. Thank you State Farm!"
We responded:
"Thanks Linda, I appreciate you sharing your experience with Kristina and the office. I am happy you chose State Farm and our agency, thanks for your support. :)"
Profile photo of Stuart Drollinger

Stuart Drollinger

July 16, 2025

5  out of  5
rating by Stuart Drollinger
"Easy to chat with, answered all questions swiftly and thoroughly. Would definitely recommend"
We responded:
"Thanks Stuart, I appreciate the feedback on your experience with our team. Have a great weekend."
Profile photo of Al Greene

Al Greene

July 11, 2025

5  out of  5
rating by Al Greene
"My wife and I are very happy with the professional and timely customer service that we always receive from this agency. We always can count on Tammy and all of Shannon’s associates to give us the best insurance advice and rates in the Montgomery area. We’ve been with other agencies and when something happened and a claim was put in they were slow on reaction time, but not our experience with this agency. They are really good, local area folks and we recommend them highly."
We responded:
"Al, thank you so much! I really appreciate your feedback on your experiences with our agency! It means a lot. I know everyone tries extremely hard to do their best for our clients. Makes me smile to hear about your experiences with Tammy and the rest of the team! Have a blessed weekend! 😀"
Profile photo of Francis V

Francis V

July 4, 2025

5  out of  5
rating by Francis V
"Mia is amazing, she treated me super well. I am very satisfied with all the work. She is respectful, friendly, and works very quickly. She solved my entire car insurance issue super fast and made me feel in good hands."
We responded:
"Thanks Francis for taking the time to share your experience with Mia. She has been a wonderful addition to our team! 😀"
Profile photo of Elizabeth Arias

Elizabeth Arias

June 24, 2025

5  out of  5
rating by Elizabeth Arias
"Excellent customer service and pricing on bundled insurance coverage"
We responded:
"Thanks Elizabeth for your review, so glad we were able to help you with your insurance. Have a great week. 😃 "
Profile photo of sarah dean

sarah dean

June 17, 2025

5  out of  5
rating by sarah dean
"Thank you, Shanon for being diligent, patient and kind with me through this process. It’s people like you who make a difference."
We responded:
"Thanks Sarah, I appreciate the nice compliment. We definitely try our best to help our clients navigate the insurance process. :) Have a blessed week. "