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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim Stephens

Tim Stephens

April 23, 2026

5  out of  5
rating by Tim Stephens
"Jennifer and Alex are amazing! Prompt, proficient, and polite. They take care of all my insurance needs and response fast to documentation requests!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Shanon Salsbury’s Team. "
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Gena Newcomb

April 23, 2026

5  out of  5
rating by Gena Newcomb
"Alex is awesome! They are so patient and personable. Highly recommend!!!"
We responded:
"Wow, thank you for the 5-star review, Gena! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Karen Ouellette

April 23, 2026

5  out of  5
rating by Karen Ouellette
"Great group!! Very efficient and very helpful too. Highly recommended!"
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Tom Tyler

April 22, 2026

5  out of  5
rating by Tom Tyler
"I always get a quick answer to my questions, and everyone is friendly and helpful. I’ve never had anyone say ‘let me check into that and I’ll get back to you later in the week.’"
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Mickey

April 22, 2026

5  out of  5
rating by Mickey
"The office staff for Shanon Salsbury State Farm Insurance are wonderful to take care of all your insurance needs. If you’re needing insurance with great customer service and great rates you should call them and get a quote! They have been wonderful to talk to and they will go the extra mile to save you money."
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Selinda Gay

April 17, 2026

5  out of  5
rating by Selinda Gay
"Always a pleasant experience when I need to contact Shanon Salsbury’s office!! Always courteous and efficient! Highly recommend!!"
We responded:
"Thanks so much for the amazing review, Selinda! We really appreciate your support here in Montgomery . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Ed Udell

April 14, 2026

5  out of  5
rating by Ed Udell
"Sharon stayed in touch with me for over 2 years until I was more settled in College Station with my other affairs. Thankfully, she saved my information so when I called, she had my information handy and knew my name...what GREAT customer service!"
We responded:
"Thanks for the awesome review Mr. Udell! Happy we were able to help you and I personally want to welcome you to our agency! Have a great weekend."
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Tammy Hardin

April 10, 2026

5  out of  5
rating by Tammy Hardin
"I'm very thankful for Alex and Mia that helped me tremendously with an issue I had with our insurance card for our auto policy. Although it was a small issue, it was big to me and I appreciate the super quick way they both helped me on two different days. The small kindnesses make all the difference in the world. This is a top notch insurance agency- both super friendly and professional."
We responded:
"Tammy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Shanon Salsbury’s Team is just a call or email away!"
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Javier Gonzalez

April 10, 2026

5  out of  5
rating by Javier Gonzalez
"Trato siempre atento y esmerado, sin duda una experiencia de excelencia, recomendable 100%"
We responded:
"Thank you for the reveiw Mr. Gonzalez. I appreciate you taking the time to let us know how we are doing."
Profile photo of Jim Willis

Jim Willis

April 10, 2026

5  out of  5
rating by Jim Willis
"We’ve always had great service from our State Farm agents. The rates are competitive but being able to pay monthly for home insurance, which is high no matter where you shop, is extremely convenient from a budget standpoint. Over the last 40+ years we’ve had State Farm far more than any other home & auto insurance company. Great job!"
We responded:
"Thanks for the feedback and review Jim. I appreciate you taking the time to let us know about your experience with our office. I hope you have a great week. Thanks."
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Roland Villarreal

April 9, 2026

5  out of  5
rating by Roland Villarreal
"Alex Bryant was absolutely exceptional in helping me resolve an issue I encountered while switching vehicles. She was gracious and efficient. 5 stars across the board"
We responded:
"Roland, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shanon Salsbury’s Team—we are always here to help!"
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Lori Stephens

April 9, 2026

5  out of  5
rating by Lori Stephens
"Have been with Shanon Salsbury for several years, love the connection we've built with his wonderful staff!"
We responded:
"Thanks Lori, it was good visiting with you and catching up on how your family is doing. Have a great weekend and if you need anything please let us know.🙂"
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Marylin Galeas

April 8, 2026

5  out of  5
rating by Marylin Galeas
"Kristina and Mia are always just a call or text away. They have always cared about my family like their own, and we truly love them like family. Thank you both for always bringing a smile and making every interaction so positive. This is more than just a service! it’s real care and support, and that means everything!"
We responded:
"Thank you for the amazing review, Marylin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Tammy Shaw

April 8, 2026

5  out of  5
rating by Tammy Shaw
"Everyone in this office is very helpful, nice and quick to respond to your questions or needs.Thanks for your help today, Alex!"
We responded:
"Thanks Tammy, I appreciate the kind words. I love hearing that our team is helping our clients. :) Have a great week."
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David Fairley

April 8, 2026

5  out of  5
rating by David Fairley
"Friendly, experienced, professional, fast. Much appreciated."
We responded:
"I appreciate the review Mr. Fairley, hope you have a great rest of your week."
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francisco loyde

April 7, 2026

5  out of  5
rating by francisco loyde
"This agency is very professional, Everyone here is always willing to go above and beyond to help you find the best price. Mia Ramirez siempre esta dispuesta a ayudar y buscar formas de ahorrarte dinero sin bajar la cobertura, es muy profesional y con mucho conocimiento, aparte de ser una de las pocas personas que hanlan españos en la agencia. Pregunten por Mia!!"
We responded:
"Thank you Francisco. Kristina is definitely a blessing in our office. We appreciate you reviewing our office. 🙂"
Profile photo of Connie Dunn

Connie Dunn

April 7, 2026

5  out of  5
rating by Connie Dunn
"I've been a customer for a long time. They are always helpful when I have questions"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Montgomery to know that you had such a wonderful experience with us here on State Farm Agent Shanon Salsbury’s Team."
Profile photo of Tracy Fisher

Tracy Fisher

April 7, 2026

5  out of  5
rating by Tracy Fisher
"Alex is so helpful. Thank you for answering my questions."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shanon Salsbury’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Keara Savage

April 7, 2026

5  out of  5
rating by Keara Savage
"Shanon Salsbury was nice enough to take the time out of his day and respond to my silly text message, very accommodating!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Linda Mock

April 3, 2026

5  out of  5
rating by Linda Mock
"Alex handled my request so quickly! Just needed address change and policy question answered! Alex was very helpful and polite! Easy to understand and the best customer service ever! Thank you Shanon Salsbury!"
We responded:
"Thanks Linda, we really appreciate you and Jr. I hope y'all have a Happy Easter! 😀"
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Joni Villemez-Comeaux

March 28, 2026

5  out of  5
rating by Joni Villemez-Comeaux
"As a Boomer, I love to go into your office and connect with and talk to a real person. Mia was an absolute delight. She answered all of my questions and provided exactly what I was looking for. She even agreed to take a photo with me ❤️ She is certainly an asset to your company…"
We responded:
"Thanks for awesome review Joni! Its great to hear people still value great customer service. 😀"
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Samantha Smith

March 27, 2026

5  out of  5
rating by Samantha Smith
"Alex bryant was very polite, and attentive. Helped me take care of myself problem in less than 5 minutes flat, and get me lower insurance rate. Best experience I've had with phone opportators yet!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Shanon Salsbury’s Team. "
Profile photo of Gavin Wheeler

Gavin Wheeler

March 24, 2026

5  out of  5
rating by Gavin Wheeler
"Very helpful and fast to get answers to any questions you have, Alex and the team are great!!!"
We responded:
"Thank you for the 5-star review, Gavin! Here on State Farm Agent Shanon Salsbury’s Team, we are proud to serve our community and appreciate your recognition. "
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suzy Robertson

March 22, 2026

5  out of  5
rating by suzy Robertson
"I worked with Mia over the phone today she is efficient, courteous, and helped me with getting my payment posted on time. Thank you Mia for your professionalism. Mia always has an I can help attitude."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Montgomery to know that you had such a wonderful experience with us here on State Farm Agent Shanon Salsbury’s Team."
Profile photo of robert watson

robert watson

March 18, 2026

5  out of  5
rating by robert watson
"Always great"
We responded:
"We appreciate your review, robert. We are so happy that you had such a wonderful experience with State Farm Agent Shanon Salsbury’s Team here in Montgomery ! "