State Farm® Insurance Agent Shanon Salsbury
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Isabela Hernandez
September 25, 2026
5
out of
5
rating by Isabela Hernandez
"always a pleasure speaking with anyone from this team, anyone who I’ve spoken to has given amazing respect, patience and quality. emily, maria and jennifer have provided top notch service with needed help & answering all questions. thank you all! 🌷"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Alan R
September 24, 2026
5
out of
5
rating by Alan R
"Great service."
We responded:
"Alan, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Leslie Barrett
September 24, 2026
5
out of
5
rating by Leslie Barrett
"Tammy answered all my questions regarding auto and home policy renewals .She was very patient, kind , and did not rush me!"
We responded:
"Leslie, thank you for the amazing review! Our Montgomery insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Shanon Salsbury, your State Farm Agent "
Matt Tweto
September 23, 2026
5
out of
5
rating by Matt Tweto
"I had a lot of questions about an RV quote and Emily was able to answer all my questions and get the quote completed in a very timely manner. We got the policy put together with all parties involved seamlessly! highly recommended for your insurance needs!"
We responded:
"Matt, thank you for the amazing review! Our Montgomery insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Shanon Salsbury, your State Farm Agent "
Nicholas Williams
September 22, 2026
5
out of
5
rating by Nicholas Williams
"It is great to speak to an actual human every time we need something. Very helpful and responsive."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Montgomery insurance team. "
Jennifer Morgan
September 21, 2026
5
out of
5
rating by Jennifer Morgan
"Everyone in this office has went above and beyond with customer service and helping this mama navigate through children’s mishaps and needing to file claims. I can’t say anything negative at all."
We responded:
"Jennifer, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Montgomery. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Shanon Salsbury and Team "
Kim Cunningham
September 18, 2026
5
out of
5
rating by Kim Cunningham
"This team goes far and beyond your typical insurance agents. Great group that you need to try for yourself and see. Tammy is excellent in Customer service."
We responded:
"Kim, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Elsie Gamble
September 18, 2026
5
out of
5
rating by Elsie Gamble
"Shannon , has done a great job with insuring my new used car within a few days. Great personable, knowledgeable! Will recommend them to anyone!"
We responded:
"Thank you so much for the 5 stars, Elsie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Erin Elizabeth Farringer
September 16, 2026
5
out of
5
rating by Erin Elizabeth Farringer
"Emily has been great to work with. Super helpful, quick and convenient and very pleasant! She helped me beat my current auto coverage price and even gave me a better option on the policy deductibles! I am super pleased. And...they're local! No online issues with finding the same person to speak to when I have a question or need help! Thank you so much for making this process far less stressful and time consuming! 🙌🏼🙌🏼🙌🏼"
We responded:
"Erin, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Valencia Thompson
September 9, 2026
5
out of
5
rating by Valencia Thompson
"Thank you Tammy, for assisting me with my Condo declaration paperwork needed, so I could refinance on my place. You are always so kind and informative every time I call in."
We responded:
"Thanks so much for the fantastic rating, Valencia! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Reynaldo Javier Reyes Navarrete
September 4, 2026
5
out of
5
rating by Reynaldo Javier Reyes Navarrete
"La atención al cliente es fundamental y Mia, realiza una atención excelente, nos permite a nosotros los clientes sentimos que somos escuchados y que nuestras preocupaciones desaparecen cuando se nos ayuda a resolver nuestras inquietudes."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Shanon Salsbury’s Team here in Montgomery . "
Sthefani Fernandez
September 4, 2026
5
out of
5
rating by Sthefani Fernandez
"Excelente servicio. Ha sido de gran ayuda durante todo el proceso para conseguir mi seguro de auto. Siempre ha sido muy atenta, amable y dispuesta a aclarar todas mis dudas. Mia Ramírez"
We responded:
"Sthefani, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Montgomery insurance team! - Your State Farm Agent, Shanon Salsbury "
Harold Thompson
September 3, 2026
5
out of
5
rating by Harold Thompson
"Super efficient, friendly and easy to deal with. Highly recommend."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Veronica Bochat
September 2, 2026
5
out of
5
rating by Veronica Bochat
"Tammy is always on point. Nice, professional and a joy to deal with. She makes dealing with State Farm a pleasure."
We responded:
"Veronica, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Abeezar Tyebji
September 2, 2026
5
out of
5
rating by Abeezar Tyebji
"Excellent customer service! Very honest and helpful team."
We responded:
"Hi Abeezar, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Montgomery. If you ever need help, we are just a phone call away! - Your State Farm Agent, Shanon Salsbury "
UpTown _BaggBoy_
August 29, 2026
3
out of
5
rating by UpTown _BaggBoy_
"Section 8 & certified pre-owned automobile"
We responded:
"Thank you for your feedback. We’re glad to hear your experience was generally positive, but we’d love to know what we could have done to make it even better—your input means a lot to us. I have tried locating your account and can't find you listed as a customer with either of my offices. I would love to discuss your review and make sure the information I have is correct. Thanks, Shanon"
Kazumi Oka
August 26, 2026
5
out of
5
rating by Kazumi Oka
"Thank you, Tammy! You are very helpful.
Shannon, your group is great. I am very grateful to all of the group members."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Janet Morris
August 26, 2026
5
out of
5
rating by Janet Morris
"I have been a customer of Shanon for years. I always get exceptional service. Most inquiries are handled the same day. I would give Shanon 10 stars if I could."
We responded:
"Thanks Janet, I hope you are staying warm this week. Be safe and call us if you need anything. 🙂"
Robert Romero
August 26, 2026
5
out of
5
rating by Robert Romero
"My wife and I are both 69 years young and have been through a lot of different insurance for our Home and Auto insurance. We have been with Shanon Salsbury State Farm agency for some time now and I really think they have the best rates. Plus the staff is very knowledgeable and professional. We highly recommend them!"
We responded:
"Wow, thank you for the 5-star review, Robert! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Mollie mother of Elray Kinder
August 26, 2026
5
out of
5
rating by Mollie mother of Elray Kinder
"Great company great customer service"
We responded:
"Thank you for the 5-star review of Shanon Salsbury’s team - we really appreciate your kind words! "
Rebecca Kopf
August 21, 2026
5
out of
5
rating by Rebecca Kopf
"Thank you State Farm for being very helpful with my whole process of switching State Farm Agents. I have been with State Farm for a total of 35 years. My new agent and everyone there have been great! Thanks Mia for breaking down my insurance for me!!"
We responded:
"Rebecca, thank you so much for the kind review. We will work very hard to keep delivering the same service you had with Jeff over all those years. Have a great weekend."
Brenda Sullivan
August 20, 2026
5
out of
5
rating by Brenda Sullivan
"We worked with Alex Bryant to clarify the coverage on our automobile and umbrella policies. Alex was very knowledgeable and responsive to our questions. We received timely follow up from her by email/text to completely resolve our concerns. We always receive exceptional service from Shanon Salsbury and his Team."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Montgomery to know you had such a great experience with us. "
Jenny Rees
August 19, 2026
5
out of
5
rating by Jenny Rees
"We recently switched to State Farm insurance. We were shopping around for better rates because our daughter was turning 16 and we would be adding a driver to our policy. Ethan was very pleasant to work with. He was able to give us a rate that we were more than happy with. He listened to our wants and worked us through the process. He is easy to contact with questions. Very happy with switching insurance companies so far."
We responded:
"Thank you so much for the 5-star rating, Jenny! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Shanon Salsbury "
Jeanette Miller
August 17, 2026
5
out of
5
rating by Jeanette Miller
"Alex was especially helpful when I called to request policy changes. She was so patient and professional.
Jeanette Miller"
We responded:
"Thank you for the 5-star review of Shanon Salsbury’s team - we really appreciate your kind words! "
Ed Udell
August 16, 2026
5
out of
5
rating by Ed Udell
"Sharon stayed in touch with me for over 2 years until I was more settled in College Station with my other affairs. Thankfully, she saved my information so when I called, she had my information handy and knew my name...what GREAT customer service!"
We responded:
"Thanks for the awesome review Mr. Udell! Happy we were able to help you and I personally want to welcome you to our agency! Have a great weekend."