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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Helen Harris

Helen Harris

June 8, 2026

5  out of  5
rating by Helen Harris
"My experience this morning with Kristina Carpenter was EXCELLENT she provided in great detail what my policy covered and answered all my questions to my understanding. I was offered discounts and quotes to be used in the future. Even got some insight on the area we are moving to. Moving is always stressful so thank you Kristina for making this process incredibly simple!"
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Terri Bohte

June 5, 2026

5  out of  5
rating by Terri Bohte
"I love these guys . Always great help. Above and beyond. StateFarm is good too.. Tammy is the bomb"
We responded:
"Thanks Terri, I think Tammy is the bomb too! :) I hope you have a great week!"
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LaWanda Hinckley

June 5, 2026

5  out of  5
rating by LaWanda Hinckley
"I've had Shanon for years and they have always been there for me. His staff is so good to help with my questions. Am very pleased and will stay with them. Jennifer is the best."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Shanon Salsbury’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Montgomery ."
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Yamiley Zambrano

May 29, 2026

5  out of  5
rating by Yamiley Zambrano
"Muchísimas gracias por su maravillosa atención, por ser muy atenta y agradable y responsable con sus clientes"
We responded:
"Thanks so much for the fantastic rating, Yamiley! We are so glad you had a positive experience with us here on State Farm Agent Shanon Salsbury’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Allen Neel

May 28, 2026

5  out of  5
rating by Allen Neel
"Most helpful and courteous!"
We responded:
"Thank you for the 5-star review, Allen! Here on State Farm Agent Shanon Salsbury’s Team, we are proud to serve our community and appreciate your recognition. "
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Steve Mauldin

May 27, 2026

5  out of  5
rating by Steve Mauldin
"Best insurance agent anybody could want fast and reliable and very knowledgeable. plus the treat you l8ke family"
We responded:
"Thanks so much for the amazing review, Steve! We really appreciate your support here in Montgomery . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Mary Ann Turner

May 18, 2026

5  out of  5
rating by Mary Ann Turner
"Shanon and Alex have been most helpful and informative. Thank you for your courtesies."
We responded:
"Thanks so much for the amazing review, Mary! We really appreciate your support here in Montgomery . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Chuck Hindes

Chuck Hindes

May 18, 2026

5  out of  5
rating by Chuck Hindes
"Absolutely incredible service!!! In 50 years of driving I have NEVER had a better insurance agency! Not only is the Agency excellent, the State Farm App ie flawless!"
We responded:
"Thank you for the fantastic review, Chuck! We are always here to help with your insurance needs here in Montgomery . "
Profile photo of LaFonda Coleman

LaFonda Coleman

May 14, 2026

5  out of  5
rating by LaFonda Coleman
"Everyone at the Shanon Salsbury location is always so friendly and helpful."
We responded:
"Thanks LaFonda, I appreciate you taking the time to rate your experience with our agency. Have a blessed week. 😀"
Profile photo of Shae Swonke

Shae Swonke

May 14, 2026

5  out of  5
rating by Shae Swonke
"Fantastic service! Tammy is very knowledgeable and eager to help. Thank you!"
We responded:
"Shae, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Shanon Salsbury’s Team here in our Montgomery office. "
Profile photo of Mickilynn Fisher

Mickilynn Fisher

May 14, 2026

5  out of  5
rating by Mickilynn Fisher
"Best in Class customer service. Always get someone on the first call."
We responded:
"Mickilynn, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shanon Salsbury’s Team—we are always here to help!"
Profile photo of Michael Lijewski

Michael Lijewski

May 14, 2026

5  out of  5
rating by Michael Lijewski
"she did a great job, very polite and professional."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Shanon Salsbury’s Team. "
Profile photo of Linda Thomas

Linda Thomas

May 13, 2026

5  out of  5
rating by Linda Thomas
"Mia and Jennifer are extremely kind, patient, helpful, and knowledgeable."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Shanon Salsbury’s Team. "
Profile photo of Jason Ouellette

Jason Ouellette

May 12, 2026

5  out of  5
rating by Jason Ouellette
"Our family had bought insurance from the same family friend for more than 50yrs prior to his retirement. We are grateful to have found an advocate like Shannon and his team. They’ve been fantastic!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shanon Salsbury’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Holly Young

Holly Young

May 12, 2026

5  out of  5
rating by Holly Young
"The staff are always friendly and ready to help. Every weird question I have ever asked regarding the different insurance that I have (life, home and auto) has been answered quickly and professionally. Thank you, Shannon! Also, Tammy deserves a raise, she’s usually the one answering my questions. Alex was super helpful getting my teen driver added to my policy!"
We responded:
"LOL, Thanks for the review Holly. We don't mind the questions at all!! We appreciate your business, have a great week.🙂"
Profile photo of Sarah Costin

Sarah Costin

May 8, 2026

5  out of  5
rating by Sarah Costin
"Been with State Farm for 7 years this year. They have been great added a new car and it took less then an hour - shout out Alex for helping me get it done so quickly; seriously the fastest."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shanon Salsbury’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Brian Wuthrich

Brian Wuthrich

May 8, 2026

5  out of  5
rating by Brian Wuthrich
"Shannon and his staff are the best! Mia and Tammy are always very helpful!!"
We responded:
"Thanks Brian, its great having you as a client! We appreciate you! Have a great week"
Profile photo of Misty Hargrove

Misty Hargrove

May 8, 2026

5  out of  5
rating by Misty Hargrove
"Love State Farm ! Been with them for years ! Alex was so quick and helpful today with what I needed today. Its like calling a friend 🧡"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Shanon Salsbury’s Team. "
Profile photo of Fred Chang

Fred Chang

May 7, 2026

5  out of  5
rating by Fred Chang
"I have two cars and home insurnance with them. Great agent!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shanon Salsbury’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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S M

May 7, 2026

5  out of  5
rating by S M
"Excellent service . Professional and they really take the time to help you. They are awesome prices and trust me.. very professional and best prices I have home owners insurance and car insurance. Best ever"
We responded:
"WOW!! what an awesome compliment Sandra, I really appreciate the kind words and appreciate you business as well. I hope you have a blessed week and let us know if you need anything. :) thanks."
Profile photo of Joan Illenyi

Joan Illenyi

May 7, 2026

5  out of  5
rating by Joan Illenyi
"I cannot say enough about the great customer service from Alex! Early this morning I was in immediate need of our auto policy. I sent a message to our agent’s office before office hours and Alex got back to me right away! What a life saver! So grateful to her!"
We responded:
"Thank you for your kind review of State Farm Agent Shanon Salsbury’s Team. We appreciate it!"
Profile photo of Doug Locklair

Doug Locklair

May 7, 2026

5  out of  5
rating by Doug Locklair
"Alas was very nice and helpful getting my new car to replace the insurance on my car thank you so much"
We responded:
"Thanks so much for the fantastic rating, Doug! We are so glad you had a positive experience with us here on State Farm Agent Shanon Salsbury’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Joan Huegel

Joan Huegel

May 7, 2026

5  out of  5
rating by Joan Huegel
"I was having difficulty trying to set up drive safe app. She walked me through every step and was so pleasant and understanding. An asset to your company"
We responded:
"We appreciate your review, Joan. We are so happy that you had such a wonderful experience with State Farm Agent Shanon Salsbury’s Team here in Montgomery ! "
Profile photo of Rayborn Johnson

Rayborn Johnson

May 1, 2026

5  out of  5
rating by Rayborn Johnson
"Always courteous and helpful."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Montgomery to know that you had such a wonderful experience with us here on State Farm Agent Shanon Salsbury’s Team."
Profile photo of Stan Johnson

Stan Johnson

April 28, 2026

5  out of  5
rating by Stan Johnson
"Alex Bryant on Shanon Salsbury’s Team makes things happen! Professional, courteous, and efficient understands Customer Service 😊"
We responded:
"Thank you for the 5-star review, Stan! Here on State Farm Agent Shanon Salsbury’s Team, we are proud to serve our community and appreciate your recognition. "