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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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sarah dean

June 17, 2025

5  out of  5
rating by sarah dean
"Thank you, Shanon for being diligent, patient and kind with me through this process. It’s people like you who make a difference."
We responded:
"Thanks Sarah, I appreciate the nice compliment. We definitely try our best to help our clients navigate the insurance process. :) Have a blessed week. "
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Connie Johnson Swearingen

June 16, 2025

5  out of  5
rating by Connie Johnson Swearingen
"This agency gives better than excellent customer service."
We responded:
"Thanks Connie, I appreciate such a kind compliment. We definitely try to do our best. :)"
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Arsenio Guerra

June 12, 2025

5  out of  5
rating by Arsenio Guerra
"Quedé muy satisfecho con la atención de la Gestora, MÍA, es muy amable y pone mucho empeño en cooperar con los trámites que opera. Agentes como ella prestigian a un Seguro tan importante como State Farm. Recomiendo esta aseguradora ya que es muy eficiente. Arsenio Guerra."
We responded:
"Thanks Mr. Guerra, I appreciate the kind compliment you gave Mia."
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Arsenio Guerra

June 12, 2025

5  out of  5
rating by Arsenio Guerra
"Deseo comunicar por este medio que fui excelentemente atendido por la Sra. MÍA, fue muy amable y cooperadora con la pretensión que tenía respecto al seguro del auto. Gestores como ella son los que prestigian a una Organización como State Farm. Le doy un 10 de 10. Arsenio Guerra."
We responded:
"Thank you Mr. Guerra."
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loganisgreat

June 11, 2025

2  out of  5
rating by loganisgreat
"Please work on communicating with customers about fluctuating rates."
We responded:
"Thanks for the feedback Logan, State Farm sends out renewals with rate changes to the clients. I apologize you didn't receive that renewal notification. I really wish we had the man power to call everyone anytime the bill changed, it would definitely be more informative. Apologies. :)"
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Kenneth Wagner

June 10, 2025

5  out of  5
rating by Kenneth Wagner
"Outstanding customer service! I was immediately greeted and introduced to a veteran agent who listened to my insurance needs and made recommendations that were competitive and fair in price. I have full confidence in Kristina, my agent and the broker, Sharon to handle my insurance needs in a fair and professional way."
We responded:
"Thanks Kenneth, I appreciate the awesome compliment and your business! Always give us a shout if you need anything. Have a blessed week!"
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Veronica Gallegos

June 6, 2025

5  out of  5
rating by Veronica Gallegos
"Exelente atención todas mis preguntas fueron contestadas y atendidas de manera rapida y eficaz."
We responded:
"Thanks Veronica, so happy we could help you with your insurance. Have a wonderful weekend and let us know if you need anything. 😀"
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Jhonny Bustamante

June 5, 2025

5  out of  5
rating by Jhonny Bustamante
"Exelente atencion , Las recomiendo 100%"
We responded:
"Thank you Jhonny, I appreciate the feedback and recommendation. Have a great weekend. 😃 "
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tjmarkle

June 4, 2025

5  out of  5
rating by tjmarkle
"A tree fell on my car in a storm and by the end of that same day I already had my rental car and two days later I had my settlement so that I could go out and get a replacement. Shannon’s team and State Farm claims were right on top of everything and I appreciate them so much!"
We responded:
"Thanks for the very awesome review Tammye, I appreciate the feedback and happy that we were able to help and make the claims process smooth. Have a blessed week. :)"
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Janeth Gonzalez

June 4, 2025

4  out of  5
rating by Janeth Gonzalez
"Wow muy agradecida con la ayuda, mía fue muy amable conmigo y me ayudo con con mi póliza...Los recomiendo"
We responded:
"Sra. González, muchas gracias por su reseña. Me alegra que Mia haya podido ayudarla; agradezco su recomendación. Que tenga una semana llena de bendiciones."
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Kevin Walker

June 2, 2025

5  out of  5
rating by Kevin Walker
"Tammy helped me file a claim this morning on the motorcycle! I love working with Tammy, as well as the rest of your staff. Awesome and amazing personnel you have Shanon!"
We responded:
"Thanks Kevin, appreciate the compliments. Glad we are able to help... and can't wait to see that bike back in its prime condition! Have a great week. 😃"
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Emily Goins

May 30, 2025

5  out of  5
rating by Emily Goins
"The staff here is amazing! Very helpful and always a friendly conversation on the phone. Jennifer always makes sure to ask about your day and provide quick and helpful service with such a positive tone. Breath of fresh air!"
We responded:
"Thanks Emily, I appreciate you taking the time to give a such a nice compliment. Have a great weekend. 😃"
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Gretchen Concepcion

April 29, 2025

5  out of  5
rating by Gretchen Concepcion
"We saved over $2,000 by transitioning to State Farm. Kristina has been fabulous, explaining our coverage line by line and being responsive to our requests. It matters not only having someone local to call directly, but having someone trustworthy."
We responded:
"Good morning, thanks Gretchen I am so glad Kristina was able to help you with your insurance and it was a great experience. Have a great week. :)"
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Sheri Coke

April 28, 2025

5  out of  5
rating by Sheri Coke
"Very easy to contact and answer any questions that I have. Great customer service."
We responded:
"Thanks Sheri, appreciate the awesome compliment and feedback. I hope you have a great week. 😃 "
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David Daniel

April 24, 2025

5  out of  5
rating by David Daniel
"Very helpful!"
We responded:
"Thanks David, appreciate you taking the time to review your experience with our office. Have a great weekend "
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Lana Bonnet

April 23, 2025

5  out of  5
rating by Lana Bonnet
"Very helpful. They've always been prompt and made sure I understand my policy and answer any questions I have. They're available through in office, text, and email."
We responded:
"Thanks Lana for the great feedback! I really appreciate you taking the time to share your experience with the office. Have a great week! 😃"
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Andy Esparza

April 18, 2025

5  out of  5
rating by Andy Esparza
"Quick and easy, very knowledgeable and friendly would definitely recommend these guys. Andy"
We responded:
"Thanks Andy, really appreciate you giving us a review. Hope to see you soon. 😀"
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Patricia Wheeler

April 16, 2025

5  out of  5
rating by Patricia Wheeler
"Shanon Salsbury’s office is very professional my husband and I are retired, and their explanation of policies are perfect…Shanon and his office staff are very easy to get in touch with. They will pick up the phone no later than the second ring and you’re never put on hold. If you have a question they will find the answer quickly. We just recently sold a home and built a new home. The process with the insurance was seamless, no problems at all cancelling insurance and getting new insurance. if you’re looking for a neighborly atmosphere, you’d be very happy here."
We responded:
"Thanks Patty, appreciate you and Dave very much! Happy Easter!"
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Linda Mock

April 15, 2025

5  out of  5
rating by Linda Mock
"Very quick and professional! Breanna handled my request so quickly! Easy to understand and the best customer service ever! Thank you Shanon Salsbury!"
We responded:
"Thanks Linda, we really appreciate you and Jr. I hope y'all have a Happy Easter! 😀"
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M Baker

April 11, 2025

5  out of  5
rating by M Baker
"Professional services. Tammy is always personable and attentive. I’ve been with State Farm since 1985 and this is a top notch Agency :)"
We responded:
"Mrs. Baker, thank you for taking the time to give us a review. Tammy is definitely a blessing to our agency and for our clients. Thank you for being with State Farm and our agency, I can't have enough clients like you. :)"
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Katherine Spires

April 10, 2025

5  out of  5
rating by Katherine Spires
"Jennifer is always great & provides the best customer service."
We responded:
"Thanks Katherine, I appreciate this feedback with your experience with Jennifer. I hope you have a great weekend. 😃 "
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francisco loyde

April 9, 2025

5  out of  5
rating by francisco loyde
"This agency is very professional, Everyone here is always willing to go above and beyond to help you find the best price."
We responded:
"Thank you Francisco. Kristina is definitely a blessing in our office. We appreciate you reviewing our office. 🙂"
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Seth J

April 8, 2025

5  out of  5
rating by Seth J
"Breanna is great. Very helpful and patient!"
We responded:
"Thanks Seth, I appreciate your feedback is working with Breanna! You have a great week! 😃 "
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EJ Johnson

April 7, 2025

5  out of  5
rating by EJ Johnson
"Tammy is the best. She’s always professional, courteous, and more importantly honest! She never says anything she can’t back up."
We responded:
"Thanks EJ, what an awesome compliment for Tammy! I really appreciate you sharing your experiences working with her. Have a great week! 😃"
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R Tesch

April 7, 2025

5  out of  5
rating by R Tesch
". Jennifer helped me understand the process of my claim and assisted with an appointment of an adjuster to come to my house as soon as possible to provide immediate means of getting my home back to normal. Shanon Salsbury - Statefarm came through when I needed it most."
We responded:
"Thanks Mrs. Tesch, I appreciate you sharing your experience with Jennifer. And I appreciate your customer loyalty with State Farm, very happy we have been able to serve you for all these years. Have a blessed week. 😀"